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Every Second Counts. Your Life, Our Priority. 

Professional Emergency Medical Services and Rapid Response across Eswatini.

24/7 Primary Calls & Hospital Transfers | Neonatal & Pediatric Specialists |

24 hours

TOLL FREE :

0113

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About Emergency 0113

Our Commitment to Care

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Our Mission To provide the people of Eswatini with world-class pre-hospital emergency care through rapid intervention, advanced medical technology, and a compassionate, patient-first approach.

 

We Race Against Time, So You Don’t Have To. "In a medical emergency, there is a window of 60 minutes known as the Golden Hour. It is the period where prompt medical intervention has the highest likelihood of preventing death or permanent damage. At Med Assist 0113, our entire operation is built around this hour. From the moment our dispatchers answer your '0113' call to the second our paramedics hand you over to a specialist, we are fighting for your future.

Emergency Services

We offer 24/7 emergency medical services, ensuring that help is always just a call away for those in need. Our skilled personnel are trained to provide critical care in various emergency situations.

First Aid Training

Empowering Responders. Saving Lives. Dedicated to providing comprehensive 0331 Med Assist and First Aid training. We bridge the gap between medical theory and life-saving practice, ensuring you have the skills, confidence, and certification to act when every second counts.

Patient Transport

With a focus on regional and cross-border logistics, we navigate the complexities of patient movement so that families and medical facilities don't have to. Reliability is our baseline; patient well-being is our mission.

Event Medical Cover

Whether you're hosting a local sports tournament or a nationwide music festival, 0331 Med Assist provides the professional medical presence your guests deserve. Our expert ground crews, mobile ICU units, and advanced life support paramedics are seamlessly integrated into your event, providing a visible, approachable, and highly skilled safety net for every attendee.

Community Outreach

We believe that an informed community is a safe community. 0331 Med Assist is proud to lead grassroots initiatives that bring medical education to schools, community centers, and local organizations. By teaching the fundamentals of CPR and emergency response to those who need it most, we ensure that help is available even before the ambulance arrives.

Affliates

Swazi Med Logo
Lidwala Health Logo
Oracle Health Logo
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Did you know?


In a medical crisis, the first hour—often called the "Golden Hour"—is critical. At Med Assist 0113, our dispatch system is optimized to minimize response times and begin stabilization the moment we arrive.

Frequently Asked Questions (FAQ)

What areas do you cover?

​We provide services throughout the Kingdom of Eswatini, including Mbabane, Manzini, Ezulwini, and surrounding areas.

Do you accept medical aid?

Yes, we work with leading medical aid providers in Eswatini. (YSwaziMed, Lidwala, Oracle medical aid accepted. Cash payments welcome.)

Can I call for non-emergencies?

 

Absolutely.

We provide scheduled transfers for patients who need medical monitoring but aren't in an immediate 

Contact

Location: Ligungumence Street, Mbangweni, Mbabane

+268 78080113

+268 78090113

+268 79080113

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